Salesforce Energy and Utilities Cloud Accredited Professional : AP-207

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Salesforce Energy and Utilities Cloud Accredited Professional AP-207 Prüfungsfragen mit Lösungen:

1. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A) The Customer Acquisition Management application cannot support unauthenticated self serve portal users
B) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
C) A consultant should create new permission sets to grant appropriate access to all required objects.
D) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

2. An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

A) Some customers existed on a legacy billing system from previous contracts
B) Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible
C) The potential customer began their journey using WhatsApp.
D) Credit ratings are actively used as a pricing input for small and medium business customers

3. A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A) Use the Create Payment Plan action in the Contact Center Console.
B) Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
C) Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
D) Work with an external debt collection agency to ensure customers pay their outstanding amount.

4. A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

A) Energy and Utilities Cloud for Digital Experience User
B) Energy and Utilities Base Service
C) Energy and Utilities Base
D) Energy and Utilities Base for Digital Experience Partner

5. An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

A) Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
B) Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
C) Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
D) Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
E) Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data

Fragen und Antworten: